ORDERING NEW PARTS OFF THE SHELF
How to Order?
Call, email, or text. *Email is preferred.
Call or Text: 615-598-0024
A detailed list of all the parts you are wanting to order.
The quantities and finishes of each part.
Your contact / shipping information, including your phone number.
* If you are ordering parts from our exchange list - you must send your parts in first. NO EXCEPTIONS.
* If everything is in stock, we will pack up your order the same day and get it out to you.
HOW DO I PAY? (this has changed)
When your order is ready and shipping has been calculated, we will email a invoice for you to pay.
You may pay via PayPal Friends / Family or send a check. The invoice will include instructions on how to pay, so don't lose the invoice!
We typically ship packages via UPS the same day, and we do our best to pack your items well.
WHERE DO I SHIP the parts?
Chris Royalty / Hot Rod Arcade
3138 Bearwallow Rd.
Ashland City, TN 37015
WHEN SHIPPING AN ORDER TO US, please include:
ALL contact info: Name, address, easiest phone number to reach you, email, dog's name, whatever you got!
A detailed list of each part included. If it is a big order, please consider sending clear, printed pictures (this is very helpful and recommended. It also insures we don't miss anything).
Detailed instructions on what you want done with each piece (i.e., chromed, purple powder, brass plated, etc.)
Anything else we need to know about your parts. Do you need repairs? Have any special requests, etc.
Please keep in mind, custom orders usually take a long time (many months). If you are not ok with this, please do not send them. Sometimes the turn around is quicker, but many times not. This is why we are striving to carry more and more things for exchange so there is no wait. I want to be helpful but cannot control the time it often takes to get these types of jobs done. You’ve been warned! :)